The aim of this training is to clarify the core principles of feedback with a focus on its application in the workplace. Through experiential exercises, participants will realize the importance of feedback as a development tool that supports self-reflection and learning. The main emphasis will be on positive feedback, but participants will also practice giving feedback on average and unsatisfactory performance.

What to Expect

• The difference between feedback and evaluation
• Working with mistakes – their impact on learning and change
• The value of positive feedback for motivating change
• How our brain works – basics of NLP
• The impact of feedback on creating new “programs” in the brain that support learning
• Tangram technique – precision in formulation and feedback practice
• Active listening in feedback conversations
• Feedback on excellent, average, and below-average performance
• Self-reflection – your own attitudes, assumptions, and biases in feedback
• Working with the critical variable of behavior correction for achieving change
• Negative feedback and its potential negative impact on motivation

Methods Used

This intensive training is focused primarily on developing practical skills. It is experiential and grounded in a theoretical framework. It assumes that participants will draw on their own real-world experience throughout.

• Interactive lecture/input
• Practical exercises based on model situations
• Group workshops, feedback, and discussions